IT services that are managed

OVERSIDE IT SUPPORT

We have the technical know-how and capacity necessary to help any organization with our managed IT support services, as we are one of the top IT disposal in UK.

Maintaining our high degree of secure certification, our skilled and knowledgeable personnel can handle all of your daily IT problems with completely managed solutions, such as:

• Oversaw backups
• Real-time antivirus surveillance
• Preventive upkeep
• Site inspections and audits
• Systems for managed incident ticketing and live support
• Management of Change and Transition 

As their systems expand and the demand for managed IT assistance puts a strain on P&L sheets, multi-site organizations frequently face financial and human resource challenges. Our goal is to remove those expenses from organizations. Our cost is set per desk, so you will always get a top-notch service regardless of how much your needs change.

Per User, Per Desk

Our managed support is extremely scalable and built to maintain a consistent level of excellent service at a reasonable cost.

Controlled Backups

Data is stored in ISO 27001 systems and facilities, and backups are remotely handled using productivity-maximizing schedules.

Threat & Antivirus Identification

Active threat detection reduces the danger of a data breach, and remotely administered antivirus programs guarantee the security of your endpoints.

Site Examinations

Frequent on-site audits will be conducted by our technicians and service delivery managers to make sure our systems are optimized for your workflow.

Oversaw IT Support

With our user-friendly ticketing system, our in-house, full-time, UK-based support professionals offer a quick knowledge base of assistance when needed.

Data Services That Are Secure

All of the data we handle is housed in one of the UK’s most secure infrastructures and systems.

Management of Change

Any update requirements about all information systems can be facilitated by our account managers.

Practitioners of PRINCE2

Our account managers can offer a versatile, adaptable framework for any project that is presented to them because they are also PRINCE2 Practitioners.

ACCREDITATIONS AND EXPERIENCE

In order to deliver managed IT services that are extremely reliable and regulated, Gigacycle works closely with numerous clients throughout the United Kingdom. At the moment, we are employed by the NHS, government agencies, FTSE 100 firms, and educational institutions.

In the areas of managed IT support, life-cycle management, risk management, IT compliance, information governance, and secure IT recycling UK, Gigacycle have extensive knowledge and expertise.

As trained PRINCE2 Practitioners, our account managers and service delivery managers offer a project management framework that is extremely flexible to the structure and workflow of your company. In every aspect of our business, we adhere to ISO 9001, ISO 14001, and ISO 27001 standards.

• COMPANY OF THE YEAR FOR IT ASSET DISPOSAL AND DATA DESTRUCTION!

• For businesses looking to demonstrate their capacity to continuously deliver goods and services that satisfy the demands of their clients and other pertinent stakeholders, ISO 9001 is a certified quality management system.

• The information security management system standard ISO 27001 is a set of rules and guidelines that covers all technical, legal, and physical controls that are part of an organization’s information risk management procedures.

• The primary management system standard that outlines the prerequisites for creating and maintaining an EMS is ISO 14001. This aids in maintaining legal compliance, controlling your environmental aspects, and minimizing consequences.

• If you transport garbage as part of your business, you need to apply for an Environment Agency garbage Carriers License. We carry electrical and electronic waste, or W.E.E.E.

• Blancco gives us total visibility into activities and gives us tamper-proof, 100% verified audit reports that our clients may view. The National Cyber Security Center, formerly known as CESG, has authorized and accredited Blancco Erasure Software under ADISA.

• Unless they are exempt, all organizations that handle personal data are required under the Data Protection Act of 1998 to register with the Information Commissioner’s Office (ICO). It is a criminal offense to fail to do so. We have an ICO registration.

• The UK government’s national technical authority for information assurance (IA) is called NCSC (National Cyber Security Center, formerly CESG). In collaboration with business and academics, it safeguards the UK by offering guidance and support on the security of communications and electronic data.